Know what could stop the service before you quote.
Service Gate reviews the documented constraints of a proposed service. It helps your team identify the issue that could prevent delivery before a price is sent.
- Covers
- Service
- 19:30, plated
- Kitchen
- Central production
- Venue
- Danube Hall
Naming one constraint must not hide the others.
- ClearMenu12 dishes, every ingredient priced and reviewed
- BlockedKitchen capacityHot-hold: 9 trolleys needed at 19:10, 8 available
- ConditionalCrew10 chefs needed, 9 rostered. Agency request open.
- ClearCold chain2 chilled vans, departure 15:30
- Not checkedVenueGoods lift depth not recorded for Danube Hall
- ClearDietary34 declared requirements, each mapped to a dish
Change the covers, then run the gateReplica of the Caterfold function screen, with sample data.
What it checks
- Review service constraints in one place.
- Flag dietary and cold-chain considerations.
- Identify the blocking issue before quotation.
- Keep the decision visible to sales and kitchen teams.
One named constraint, with the numbers
The result names the single constraint that blocks the service, with the numbers behind it: eight trolleys needed at peak, five available. Your team can then decide whether to hire equipment, change the menu or decline the job.
When information is missing, Service Gate names the leg it could not check, so the gap is visible before the quote goes out.
Where it sits in the job
Service Gate runs on the proposal, before the quotation is released. It draws on the menu and recipes, your kitchen resources and capacity windows, the crew available, and what your Kitchen Playbook records about the venue. When the event changes later, the check can run again on the new numbers.
The price itself comes from Costing Spine. Dietary information comes from Allergen Chain.
Who decides whether we take the job?
Your team. Service Gate shows the constraint and the evidence behind it.
What happens when venue information is missing?
The leg is named and marked Not checked, so your team can fill the gap.
When can we use Service Gate?
Service Gate is built in development and arrives with the Caterfold launch. The roadmap shows the status.